Wheelchair dimensions, lift requirements, companions, and boarding and alighting points should be confirmed before planning.
Information for safe planning
The wheelchair’s dimensions and total weight, and the user’s positioning requirements inside the vehicle, should be shared during booking.
The number of companions and details of additional medical equipment help the seating and restraint layout to be prepared in advance.
Check the boarding point
There must be a level area where the lift can open safely and sufficient manoeuvring space. The accessible entrance at the destination should also be confirmed before the operation.
